How to cancel planet fitness membership on app?


Planet Fitness, with its affordable rates and extensive network of locations, has become a popular choice for fitness enthusiasts. However, circumstances may arise that lead individuals to consider canceling their membership. In this guide, we’ll provide you with a step-by-step process on how to cancel your Planet Fitness membership using the Planet Fitness app.

Step 1: Open the Planet Fitness App

Begin by locating the Planet Fitness app on your mobile device and open it.

Step 2: Log in to Your Account

Once the app is open, log in to your Planet Fitness account using your username and password. If you haven’t created an account, you will need to do so.

Step 3: Navigate to the ‘Account’ Section

Once logged in, look for the ‘Account’ or ‘Profile’ section within the app. This is typically represented by an icon that resembles a person’s silhouette.

Step 4: Locate the ‘Membership’ or ‘Billing’ Tab

Within the ‘Account’ section, you should find a tab labeled ‘Membership’ or ‘Billing’. Tap on this tab to access your membership details.

Step 5: Review Membership Information

In this section, review your membership details, including your billing information, next billing date, and membership type.

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Step 6: Find the Cancellation Option

Look for an option related to canceling your membership. This might be labeled as ‘Cancel Membership’, ‘End Membership’, or something similar. Tap on this option to proceed.

Step 7: Follow the Cancellation Process

The app will guide you through the cancellation process. You may be required to provide a reason for canceling and confirm your decision.

Step 8: Verify Your Identity

To ensure security, you may be asked to verify your identity. This could involve answering security questions or confirming personal details.

Step 9: Confirm Cancellation

After following the prompts, you will reach a confirmation screen. Read through the information carefully and confirm your decision to cancel your membership.

Step 10: Review Cancellation Confirmation

Once you’ve confirmed the cancellation, the app should provide you with a confirmation message. Take note of any additional steps or information provided.

Additional Tips:

  • Be sure to cancel within the specified cancellation period outlined in your membership agreement to avoid any additional charges.
  • Keep a copy or screenshot of the cancellation confirmation for your records.
  • If you encounter any difficulties during the process, consider reaching out to Planet Fitness customer support for assistance.


Canceling your Planet Fitness membership through the app is a straightforward process when you know the steps to follow. Remember to carefully review all information provided during the cancellation process and keep a record of your confirmation. By following this guide, you can navigate the cancellation process with ease.

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