How can i cancel my planet fitness membership?


Planet Fitness, renowned for its accessible and budget-friendly fitness options, has become a popular choice for many health-conscious individuals. However, there are instances when members may need to cancel their memberships. In this comprehensive guide, we will walk you through the step-by-step process of cancelling your Planet Fitness membership.

Understanding the Terms of Your Membership

Before initiating the cancellation process, it’s crucial to familiarize yourself with the terms and conditions outlined in your membership agreement. This document often contains important information regarding cancellation policies, including any applicable fees or notice periods.

In-Person Cancellation: The Standard Procedure

As of my last knowledge update in September 2021, Planet Fitness typically requires members to cancel their memberships in person at their home club. This means that you will need to physically visit the club where you originally signed up. It’s advisable to check the official Planet Fitness website or contact your specific club for any potential updates or changes to this policy.

Gathering Necessary Information

When you visit the club to cancel your membership, it’s important to bring the following:

  • Identification: A valid photo ID will be required to verify your identity.
  • Membership Details: Have your membership ID or any relevant membership information readily available.

Communicate Clearly with Club Staff

Once at the club, approach the front desk or a staff member responsible for membership services. Politely express your intention to cancel your membership and provide all requested information. Be sure to ask any questions you may have about the cancellation process.

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Reviewing the Cancellation Form

Planet Fitness may ask you to fill out a cancellation form. Take your time to read and complete this form accurately. Double-check that all information is correct, as any errors could potentially lead to delays in the cancellation process.

Keep Documentation

After submitting your cancellation request, it’s advisable to retain copies of any documentation provided by the club. This may include a copy of the cancellation form, a receipt, or any written communication acknowledging your request.

Verifying Cancellation

Planet Fitness may provide you with a confirmation of your cancellation. Review this document to ensure that all details are accurate. If you have any concerns, address them with the club staff promptly.

Checking for Final Payments

Be aware of any final payments that may be due. Depending on your membership agreement, there could be outstanding fees associated with the cancellation.

Patience in Processing

Allow some time for the cancellation to be processed. Depending on factors such as club workload and administrative procedures, it may take a little while before the cancellation is finalized.

Following Up, if Necessary

If you do not receive confirmation of your cancellation within a reasonable timeframe, don’t hesitate to follow up with the club. Clear communication ensures that any potential issues are addressed promptly.


Cancelling a Planet Fitness membership involves several steps, primarily requiring an in-person visit to your home club. By understanding the process and being prepared with the necessary information, you can navigate the cancellation procedure with confidence. Remember to review your membership agreement for any specific policies related to cancellations.

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